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Welcome to Access DFW

"Join the Line" to visit as a walk-in or to make an appointment

Join the Line and Check Application Status

To join a virtual queue as a walk-in or make an appointment at Access DFW, click “Visit Access DFW” below. To check the status of your badge application, click “Check status” below.

Visit Access DFWCheck status

High Security Keys and Intellikeys Application

Initiate a new electronic key application using the link below.

Welcome to Access DFW

Access DFW serves as the central hub for all badging processes for employees and individuals that do business at DFW. The Access DFW office is located at Terminal B, B17 (outside security). Browse this page to easily book an appointment and view resources regarding your badge.

Access DFW Hours of Operation:

  • Monday – Thursday: 7:00 AM - 5:00 PM
  • Friday: 7:00 AM - 1:00 PM

Employees can make an appointment or join our line as a walk-in by using the “Join the Line” button above from wherever they are. If you have an existing appointment and would like to walk-in, your appointment must be canceled before joining the walk-in line.

Before coming to see us, please be sure you can answer “yes” to both of these questions:
  1. Did you receive an email letting you know we are ready to see you? If not, contact your Authorized Signatory. An Authorized Signatory is the designated representative authorized to request Airport Identification badges and maintain employee records on behalf of their agency.

  2. Have you reviewed the Badge Identification Requirements for the required documents to ensure you have valid, acceptable documentation, and that your documents are originals (not copies) and in good condition (for example, are all names and numbers readable)?

Bring your documents with you - every time!

Ready to come see us? Here are the three scheduling methods we offer:
  1. Click the Join the Line button above to make an appointment or join the line as a walk-in. An appointment can be made up to 60 days in advance. (Please keep in mind that you may be called sooner than expected to pick up a SIDA badge for the first time or for reprint)
  2. You may walk in and schedule in person. Use the door for Terminal B17 Departures level, outside security (public side)
  3. Walk-ins can text “Access DFW” to 972-945-3656. (Appointments cannot be scheduled via text.)
Join the (Right) Line!

Review these handy tips to ensure you choose the correct queue. (Please note, we will not expedite services as a result of incorrect selections).

You can access a step by step guide here: How to Schedule an Appointment

ServicesQueue Names
New Badges, Renewed Badges, Expired Badges, Replacement Badges (Lost/Stolen), Name changes, change in accessAppointments, Walk-Ins
Employee Portal Assistance, Keys, AOA Permits
Drop off a Disposition, Drop off a Genie
New Authorized Signatory and Assistance, New CompanyNew Company, Authorized Signatory, CHRC
How to Cancel an Appointment

If you or your employee needs to reschedule or cancel an appointment, simply cancel by responding with the letter C to the confirmation text, then create a new appointment on the desired date.

Important Info To Know

Get Started

  • Badge Procedures

    View badge application process, acceptable documentation, escort privilege, deactivation procedures and more.

    Badge Procedures
  • Training

    Review our training overview, guidelines, policies and more

  • Company Onboarding

    Information and procedures for companies doing business at the Airport

  • Violations

    Information on the different types of violations, processes and contacts.

  • AOA Permits

    Information on AOA Permits that allow a vehicle or equipment onto the Air Operations Area.

  • Resources

    Various resources to help your badge experience

Access DFW Customer Experience Survey

We want your feedback! Please tell us how we did by clicking the link below and taking a quick survey.

Questions? Contact Access DFW.

Safety and security is important to us and we are here to help you with any questions, comments or issues.

EmailCall +1-972-973-5100


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